For instructions on filing your case
eFile | Iowa Judicial Branch (iowacourts.gov)
For general information about common case types
Representing Yourself | Iowa Judicial Branch (iowacourts.gov)
For technology issues, create a ticket
- Logging on, passwords, usernames, and changing your account information
- Finding and printing documents from the eFile System
- Correcting filing issues, such as documents that display blank or error messages
For other issues
Court staff can provide you with information, not legal advice. They have been instructed not to answer questions if they do not know the answer and may refer you to other resources to assist you in getting the information you need.
| Topic | Clerk of Court | JB Connect | Your Attorney |
|---|---|---|---|
Look up your username |
Yes |
Yes |
|
Explain how to obtain a refund for rejected filings |
Yes | Yes | |
Find specific forms, user guides, and instructions on the website |
Yes |
||
Assist with filing questions |
Yes | ||
Explain how to request to be excused from electronic filing |
Yes | Yes | |
Give you court-approved forms (forms might not be available for all legal problems) |
Yes | Yes | |
Provide information on a court case, as allowed by law |
Yes | Yes | |
Give you general information on court rules, procedures, and local court practices |
Yes | Yes | |
Help you fill out forms |
Sometimes | Yes | |
Give you information about your court date |
Yes | Yes | |
Give you information on how to schedule a hearing |
Yes | ||
Advise you whether you should file a case or whether you should take any particular action in a case |
Yes | ||
Give you legal advice |
Yes | ||
Tell you what to say in court |
Yes | ||
Tell you what a judge might do |
Yes | ||
Tell you what form you need |
Yes | ||
Assist with technical issues |
Yes |
|
Contact information
Clerks of Court: Monday - Friday 8:00 a.m. - 4:30 p.m. Directory of Clerks of Court
Find a Lawyer: Iowa Find-A-Lawyer website