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Login Help
3
Iowa Courts Online: Forgot username or password or can't log in
JB Connect: Forgot username or password or can't log in
eFile System: Forgot username or password or can't log in
General
4
JB Connect user guide
System availability: maintenance windows
Can’t connect to JBGuest wireless network
Turnkey Corrections for communications with inmates
eFile System
6
eFile System Help
How to choose your user role
Error message "An error occurred while processing your request"
Change credit card information on your eFiling account
eFile System unavailability
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Iowa Courts Online
18
Pay fees and fines
Why can't I see documents in Iowa Courts Online?
Can't find citation or ticket
If you think you see an error
Error message "An error occurred while processing your request"
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PDFs and signing forms electronically
9
Adobe Acrobat Reader: Get a download for your home computer
Sign a PDF using Adobe Acrobat Reader
Sign a PDF using Foxit Reader
Prevent PDFs from opening in the web browser
Break one PDF into multiple PDF files
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Video conferences
9
Videoconferencing tips
Video lagging or freezing
Audio echoes or feedback
Issues joining meeting
Zoom: Sharing computer sound during screen sharing
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